Contact

Usually within one business day. This is a small operation run by one person in Canada, so it is occasionally slower on weekends — but every message is read and answered.

Refunds. Quote the email address you used at checkout and we will find the payment. The policy is fourteen days, no questions asked.

A result you think is wrong. Include the NOC code you checked and roughly what the letter said. If DUTYPROOF misread something, we want to know — every finding is supposed to trace to the official catalogue, and a mismatch is a bug worth fixing.

Privacy requests: access, correction or deletion of your data.

Press, data or partnership enquiries. The Express Entry draw dataset is available to anyone who wants to cite it.

We cannot advise you on your immigration case, tell you which NOC code to claim, review your application, or estimate your chances. Under Canadian law that is regulated advice, and only licensed lawyers, Quebec notaries and Regulated Canadian Immigration Consultants may provide it.

If you need that, the College of Immigration and Citizenship Consultants maintains a public register of licensed consultants, and provincial law societies list immigration lawyers.

Christophe Garon, founder. Canada.