Refund Policy

Email admin@scoreroutecanada.ca within 14 days of your purchase and ask for a refund. You do not need to give a reason, justify the request, or answer follow-up questions. We process it to the original payment method through Stripe.

Refunds normally appear within 5 to 10 business days, depending on your bank. That timing is Stripe and your card issuer, not us.

If your audit concludes that your reference letter does not adequately prove the NOC code you claimed, that is the product doing its job — and it is still covered by this policy. We would rather refund someone who did not like what they learned than take money from someone who feels tricked.

You keep any memo you already downloaded. We do not claw back delivered files.

Requests made more than 14 days after purchase. If you are just outside the window and have a reasonable explanation, write to us anyway — this is a small operation and a human reads the mail.

We may decline repeated refund cycles from the same person where the pattern indicates the checker is being used to extract results without paying.

A subscription can be cancelled at any time and stops at the end of the current billing period. The 14-day promise applies to your first payment on a new subscription. We do not pro-rate partial periods after that, but nothing renews once you cancel.

Write to admin@scoreroutecanada.ca with the email address you used at checkout. That is all we need to find the payment.