00012 Senior managers - financial, communications and other business services

What this occupation covers

Senior managers in financial, communications and other business services are usually appointed by a board of directors, to which they report. They work either alone or in conjunction with the board of directors to develop and establish objectives for the company, and to develop or approve policies and programs. They plan, organize, direct, control and evaluate, through middle managers, the operations of their organization in relation to established objectives. They work in establishments throughout the telecommunications, finance, insurance, real estate, and data processing, hosting and related services industries as well as other business service industries or they may own and operate their own business.

Official main duties

The NOC profile lists 6 main duties for this code.

• Determine the company's mission and strategic direction as conveyed through policies and concrete objectives which are met through the effective management of human, financial and material resources
• Authorize and organize the establishment of major departments and associated senior staff positions
• Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
• Senior managers in this unit group may specialize in areas such as finance, marketing or human resources or in a particular service area.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 6 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Excluded from this code

• Managers in communication (except broadcasting) (See 1003 Managers in communication (except broadcasting))
• Managers in engineering, architecture, science and information systems (See 2001 Managers in engineering, architecture, science and information systems)
• Managers in financial and business services (See 1002 Managers in financial and business services)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

advertising agency president · assistant executive director - financial, communications and other business services · bank credit vice-president · bank president · chairman/woman - financial, communications and other business services · chairperson - financial, communications and other business services · chief diversity officer - financial, communications and other business services · chief executive officer (CEO) - financial, communications and other business services · chief executive officer (CEO) - telephone company · chief financial officer (CFO) - advertising agency · chief financial officer (CFO) - financial, communications and other business services · chief learning officer - financial, communications and other business services · chief operating officer - engineering firm · chief operating officer - financial, communications and other business services · chief privacy officer - financial, communications and other business services · chief sustainability officer - financial, communications and other business services · compensation vice-president - financial, communications and other business services · computing services company president · controller - financial, communications and other business services · corporate banking vice-president · corporate controller - financial, communications and other business services · corporate controller - mortgage brokerage firm · corporate social responsibility vice-president - financial, communications and other business services · credit union executive director

Employment requirements

• A university degree in business administration, commerce, computer science or other discipline related to the service provided is usually required.
• Several years of experience as a middle manager in financial, communications or other business services are usually required.
• Specialization in a particular functional area or service is possible through specific university training in that area or through previous experience.
• Senior managers in finance usually require a professional accounting or financial designation.