12011 Supervisors, finance and insurance office workers

What this occupation covers

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the public and private sectors.

Official main duties

The NOC profile lists 8 main duties for this code.

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 8 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 62023 Customer and information services supervisors
• 11102 Financial advisors
• 10010 Financial managers
• 11109 Other financial officers

Excluded from this code

• Customer and information services supervisors (See 62023 Customer and information services supervisors)
• Financial advisors (See 11102 Financial advisors)
• Financial managers (See 10010 Financial managers)
• Other financial officers (See 11109 Other financial officers)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

accounting clerks supervisor · accounting section head · accounting supervisor · accounts payable analyst · accounts payable supervisor · accounts receivable supervisor · assessment clerks supervisor · assistant accountant · assistant bank accountant · assistant financial institution accountant - financial services · bank clerks supervisor · billing coordinator · billing supervisor · billing unit head · bookkeepers and accounting clerks supervisor · bookkeeping supervisor · budget supervisor · cash receipts supervisor · claims adjusters supervisor · claims service supervisor · clerks supervisor - bank or financial institution · collection clerks supervisor · collection supervisor · cost supervisor

Employment requirements

• Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
• Experience in the clerical occupation supervised is required.