13112 Medical administrative assistants

What this occupation covers

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Official main duties

The NOC profile lists 11 main duties for this code.

• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Interview patients in order to complete forms, documents and case histories
• Complete insurance and other claim forms
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Prepare financial statements and billing
• Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• May supervise and train other staff in procedures and in use of current software.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 11 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 12111 Health information management occupations
• 14100 General office support workers
• 12110 Court reporters, medical transcriptionists and related occupations

Excluded from this code

• Health information management occupations (See 12111 Health information management occupations)
• Medical records clerk (See 14100 General office support workers)
• Medical transcriptionist (See 12110 Court reporters, medical transcriptionists and related occupations)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

administrative assistant - medical · case load planner - home health care services · medical administrative assistant · medical secretary · medical stenographer · ward secretary · ward secretary - hospital

Employment requirements

• Completion of secondary school is usually required.
• Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.