22311 Electronic service technicians (household and business equipment)

What this occupation covers

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies. Apprentices are also included in this unit group.

Official main duties

The NOC profile lists 6 main duties for this code.

• Install, maintain and repair household and business electronic equipment, such as televisions, radios, DVD and blueray players, projectors, stereo equipment, photocopiers, computers and peripherals
• Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
• Diagnose and locate circuit, component and equipment faults
• Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
• Complete work orders, test and maintenance reports
• May supervise other electronic equipment service technicians.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 6 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 22310 Electrical and electronics engineering technologists and technicians
• 72205 Telecommunications equipment installation and cable television service technicians

Excluded from this code

• Electrical and electronics engineering technologists and technicians (See 22310 Electrical and electronics engineering technologists and technicians)
• Telecommunications equipment installation and cable television service technicians (See 72205 Telecommunications equipment installation and cable television service technicians)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

alarm system technician · alarm systems installer · amplifier repairer · audio stereo technician · audio-video repair technician · audio-video service technician · audiovisual (AV) equipment installer and repairer · audiovisual (AV) equipment repair supervisor · automatic teller machine (ATM) servicer · business machine servicer · closed circuit television installer · computer equipment installer · computer equipment repairer · computer equipment technician - household and business equipment · computer field service technician · computer repair technician · computer service technician · electronic cash registers servicer · electronic equipment installation and repair supervisor · electronic equipment repairer · electronic game technician - household and business equipment · electronic games repairer · electronic games technician · electronic music equipment installer and repairer

Employment requirements

• Completion of a two- to three-year college program in electronics or Completion of a four-year apprenticeship program in electronic servicing and repair or Completion of high school or college courses in electronics and on-the-job training is required.
• Trade certification for electronics technicians (consumer products) is available, but voluntary, in Ontario, British Columbia and the Yukon.