40030 Managers in social, community and correctional services

What this occupation covers

Managers in social, community and correctional services plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Official main duties

The NOC profile lists 10 main duties for this code.

• Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services
• Manage the operations and activities of social and community centres, correctional facilities and detention centres
• Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection
• Administer programs of membership organizations such as political parties, labour organizations, business and professional associations
• Establish administrative procedures to meet objectives set by board of directors or senior management
• Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership
• Plan, administer and control budgets for programs, equipment and support services
• Represent their respective organizations for the purpose of government liaison and media relations
• Participate in policy development by preparing reports and briefs for management committees and working groups
• Hire and provide training for professional and non-professional staff.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 10 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 40010 Government managers - health and social policy development and program administration
• 00013 Senior managers - health, education, social and community services and membership organizations

Excluded from this code

• Government managers - health and social policy development and program administration (See 40010 Government managers - health and social policy development and program administration)
• Senior managers - health, education, social and community services and membership organizations (See 00013 Senior managers - health, education, social and community services and membership organizations)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

Aboriginal centre manager · assistant vice-president - health, education, social and community services and membership organizations · association director · association manager · bilateral relations manager - social services · Chamber of Commerce administrator · child welfare services administrator · child-care centre administrator · child-care centre director · children's aid society director · community arts coordinator · community centre director · community centre manager · community programs director · community services director · consumer information director · correctional institution director · correctional rehabilitation society director · correctional services director · correctional treatment and training director · counselling services director · counselling services manager · detention centre director · director of counselling

Employment requirements

• Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline and Several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.
• Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.