64401 Postal services representatives

What this occupation covers

Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Official main duties

The NOC profile lists 6 main duties for this code.

• Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
• Sell stamps, prepaid mail and courier envelopes and money orders
• Route mail to the proper delivery stream
• Sign or obtain signatures from recipients for registered or special delivery mail and keep records
• Answer inquiries and complete forms regarding change of address, theft or loss of mail
• Record and balance daily transactions.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 6 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 74102 Couriers and messengers
• 74101 Letter carriers
• 74100 Mail and parcel sorters and related occupations
• 72025 Supervisors, mail and message distribution occupations

Excluded from this code

• Couriers and messengers (See 74102 Couriers and messengers)
• Letter carriers (See 74101 Letter carriers)
• Mail and parcel sorters and related occupations (See 74100 Mail and parcel sorters and related occupations)
• Supervisors, mail and message distribution occupations (See 72025 Supervisors, mail and message distribution occupations)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

bus parcel express clerk · counter clerk - mail and postal services · delivery services clerk · express mail service clerk · lost package search clerk · lost postal package search clerk · mail clerk · mail counter clerk · mail room assistant · mail room clerk · mailer · management services clerk - mail and postal services · messenger service representative · parcel post clerk · post office clerk · postal clerk - retail services · postal counter clerk · postal services wicket clerk · postal wicket clerk · registered mail clerk · shipping clerk - mail and postal services · sub-post office clerk · volume counter - mail and postal services

Employment requirements

• Completion of secondary school and some college office administration courses may be required.
• On-the-job training is required.
• Physical fitness may be required for some occupations in this unit group.