10011 Human resources managers

What this occupation covers

Human resources managers plan, organize, direct, control and evaluate the operations of human resources and personnel departments, and develop and implement policies, programs and procedures regarding human resource planning, recruitment, collective bargaining, training and development, occupation classification and pay and benefit administration. They represent management and participate actively on various joint committees to maintain ongoing relations between management and employees. They are employed throughout the private and public sectors.

Official main duties

The NOC profile lists 10 main duties for this code.

• Plan, organize, direct, control and evaluate the operations of human resources or personnel departments
• Plan human resource requirements in conjunction with other departmental managers
• Coordinate internal and external training and recruitment activities
• Develop and implement labour relations policies and procedures and negotiate collective agreements
• Administer employee development, language training and health and safety programs
• Advise and assist other departmental managers on interpretation and administration of personnel policies and programs
• Oversee the classification and rating of occupations
• Organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees
• Direct the organization's quality management program
• Ensure compliance with legislation such as the Pay Equity Act.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 10 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 12101 Human resources and recruitment officers
• 11200 Human resources professionals

Excluded from this code

• Human resources and recruitment officers (See 12101 Human resources and recruitment officers)
• Human resources professionals (See 11200 Human resources professionals)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

benefits manager · chief safety officer - occupational health and safety · classification and compensation chief · compensation director · compensation manager · disability management program manager · employee benefits director · employee benefits manager · employer-employee relations manager · employment equity chief · employment equity director - human resources · employment equity manager - human resources · employment manager · human resources development and planning director · human resources development director · human resources director · human resources management director · human resources manager · human resources planning manager · industrial relations manager · job evaluation and salary research manager · labour relations director · labour relations manager · language training director

Employment requirements

• A bachelor's degree in a field related to personnel management, such as business administration, industrial relations, commerce or psychology or completion of a professional development program in personnel administration is required.
• Several years of experience as a personnel officer or human resource specialist are required.
• Some employers may require human resources managers to hold a Certified Human Resources Professional (CHRP) designation.