11200 Human resources professionals

What this occupation covers

Human resources professionals develop, implement and evaluate human resources and labour relations policies, programs and procedures and advise employers and employees on human resources matters. They are employed throughout the public and private sectors, or they may be self-employed.

Official main duties

The NOC profile lists 9 main duties for this code.

• Plan, develop, implement and evaluate human resources and labour relations strategies including policies, programs and procedures to address an organization's human resource requirements
• Advise employers and employees on the interpretation of human resources policies, compensation and benefit programs and collective agreements
• Negotiate collective agreements on behalf of employers or workers, mediate labour disputes and grievances and provide advice on employee and labour relations
• Research and prepare occupational classifications, job descriptions, salary scales and competency appraisal measures and systems
• Plan and administer staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs
• Manage programs and maintain human resources information and related records systems
• Hire and oversee training of staff
• Coordinate employee performance appraisal programs
• Research employee benefit and health and safety practices and recommend changes or modifications to existing policies.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 9 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 12101 Human resources and recruitment officers
• 10011 Human resources managers
• 14102 Personnel clerks
• 11201 Professional occupations in business management consulting
• 41210 College and other vocational instructors

Excluded from this code

• Human resources and recruitment officers (See 12101 Human resources and recruitment officers)
• Human resources managers (See 10011 Human resources managers)
• Personnel clerks (See 14102 Personnel clerks)
• Professional occupations in business management consulting (See 11201 Professional occupations in business management consulting)
• Training officer - company (See 41210 College and other vocational instructors)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

bargaining agent · benefits consultant · benefits coordinator · certified disability management professional · claims manager - compensation and benefits · classification officer - human resources · classification policy adviser · classification specialist · collective agreement negotiator · compensation and benefits coordinator · compensation and classification analyst · compensation consultant · compensation officer · compensation research analyst · compensation researcher-analyst · conciliation officer - employee relations · conciliator · conciliator - labour · disability case manager - human resources · disability management coordinator · disability management practitioner · disability management professional · disability management specialist · employee relations officer

Employment requirements

• A university degree or college diploma in human resources management or a related field, such as business administration, industrial relations, commerce or psychology or completion of a professional development program in human resources administration is required.
• Some employers may require human resources professionals to hold a Certified Human Resources Professional (CHRP) designation.