22220 Computer network and web technicians

What this occupation covers

Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Web technicians set up and maintain internet, extranet and intranet web sites and web server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the public and private sectors. Computer network technicians who are supervisors are included in this group.

Official main duties

The NOC profile lists 13 main duties for this code.

• Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluate and install computer hardware, networking software, operating system software and software applications
• Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Conduct tests and perform security and quality controls
• Perform shell scripting or other basic scripting tasks
• May supervise other workers in this group.
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Implement network traffic and security monitoring software, and optimize server performance
• Control and monitor e-mail use, Web navigation, and installed software
• Respond to requests for help and information from Web site visitors and Web site designers.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 13 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 10022 Advertising, marketing and public relations managers
• 21311 Computer engineers (except software engineers and designers)
• 21230 Computer systems developers and programmers
• 22222 Information systems testing technicians
• 22221 User support technicians
• 21233 Web designers

Excluded from this code

• Advertising, marketing and public relations managers (See 10022 Advertising, marketing and public relations managers)
• Computer engineers (except software engineers and designers) (See 21311 Computer engineers (except software engineers and designers))
• Computer systems developers and programmers (See 21230 Computer systems developers and programmers)
• Information systems testing technicians (See 22222 Information systems testing technicians)
• User support technicians (See 22221 User support technicians)
• Web designers (See 21233 Web designers)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

computer master console operator · computer network technician · computer network technicians' supervisor · computer operations supervisor · computer tape librarian · data centre operator · digital computer operator · Internet Web site technician · local area network (LAN) administrator · local area network (LAN) manager · local area network (LAN) operator · local area network (LAN) technician · network administrator · network analyst · network controller · network operator · network security administrator · network support analyst · network support technician · network system administrator · server administrator · technical support analyst - network · Web site administrator · Web technician

Employment requirements

• Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
• Certification or training provided by software vendors may be required by some employers.
• Registration with a regulatory body is required in Saskatchewan.