62100 Technical sales specialists - wholesale trade

What this occupation covers

Technical sales specialists in wholesale trade, sell a range of technical goods and services, such as scientific, agricultural and industrial products, electricity, telecommunications services and computer services, to governments and to commercial and industrial establishments in domestic and international localities. They are employed by establishments that produce or provide technical goods and services, such as pharmaceutical companies, industrial equipment manufacturing companies, grain elevators, computer services firms, engineering firms and hydroelectric companies, or they may be self-employed technical sales specialists/agents who contract their services to other companies. Technical sales specialists in wholesale trade who are supervisors are included in this unit group.

Official main duties

The NOC profile lists 15 main duties for this code.

• Maintain and grow sales relationships with existing clients
• Identify and solicit potential clients
• Assess clients' needs, recommend or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms
• Provide input into product design where goods or services must be tailored to suit clients' needs
• Develop sales presentations, proposals, or other materials to illustrate benefits from use of good or service
• Estimate costs of installing and maintaining equipment or service
• Prepare and administer sales contracts and maintain customer records
• Consult with clients after sale to resolve problems and to provide ongoing support
• Troubleshoot technical problems related to equipment
• Assess market conditions and competitors' activities and develop an awareness of emerging markets and trends
• Develop and maintain technical product or service knowledge to explain features to clients and answer questions about goods or services
• May offer training in the operation and maintenance of equipment
• Develop, implement and report on sales strategies to achieve business goals
• May supervise the activities of other technical staff and sales specialists.
• Technical sales specialists usually specialize in a particular line of goods or services.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 3 of its 15 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 10022 Advertising, marketing and public relations managers
• 64100 Retail salespersons and visual merchandisers
• 64101 Sales and account representatives - wholesale trade (non-technical)

Excluded from this code

• Advertising, marketing and public relations managers (See 10022 Advertising, marketing and public relations managers)
• Retail salespersons and visual merchandisers (See 64100 Retail salespersons and visual merchandisers)
• Sales and account representatives - wholesale trade (non-technical) (See 64101 Sales and account representatives - wholesale trade (non-technical))

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

agricultural equipment and supplies technical salesperson · aircraft sales representative · aircraft technical sales specialist · alternate heating energy consultant · broadcasting equipment salesperson · chemicals sales representative · commercial and industrial equipment and supplies sales representative - technical wholesale · communication equipment sales representative · computer equipment sales specialist · computer software sales representative · computer system sales representative · construction equipment sales representative · construction material sales representative · customer support representative - wholesale · dental equipment and supplies salesperson · diagnostic instrument sales representative · electrical equipment sales representative · electrical industrial equipment sales representative · electricity sales representative · electronic data-processing (EDP) hardware and services sales representative · electronic equipment salesperson - wholesale · engineering equipment salesperson · engineering supplies salesperson · export company technical sales specialist

Employment requirements

• A university degree or college diploma in a program related to the product or service is usually required.
• Experience in sales or in a technical occupation related to the product or service may be required.
• Fluency in a specific foreign language, and/or foreign work or travel experience may be required for technical sales specialists seeking employment with companies that import or export technical goods or services.
• Technical sales supervisors require experience as a technical sales specialist.
• A driver's licence and a good driving record may be required.