65102 Store shelf stockers, clerks and order fillers

What this occupation covers

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Official main duties

The NOC profile lists 15 main duties for this code.

• Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
• Carry customers' purchases to parking lot and pack in vehicles
• Unpack products received by store and count, weigh or sort items
• Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
• Price items using stamp or stickers according to price list
• Attach protective devices to products to protect against shoplifting
• Stock shelves and display areas and keep stock clean and in order
• Label and document orders, and prepare shipping, customs and courier documentation when required
• Obtain articles for customers from shelf or stockroom
• Direct customers to location of articles sought and assist with inquiries
• Enter, track and process customer orders and generate inventory reports
• May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
• May sweep aisles, dust display racks and perform other general cleaning duties
• May operate cash register and computer for electronic commerce transactions
• May order stock.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 3 of its 15 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 65100 Cashiers
• 75101 Material handlers
• 65109 Other sales related occupations
• 62010 Retail sales supervisors
• 64100 Retail salespersons and visual merchandisers

Excluded from this code

• Cashiers (See 65100 Cashiers)
• Material handlers (See 75101 Material handlers)
• Other sales related occupations (See 65109 Other sales related occupations)
• Retail sales supervisors (See 62010 Retail sales supervisors)
• Retail salespersons and visual merchandisers (See 64100 Retail salespersons and visual merchandisers)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

bag clerk · bagger · bakery assistant - food store · floor clerk - retail · floor clerk - supermarket · fulfillment associate · garment price marker · grocery clerk · grocery packer · hand packer - food store · meat cutter helper - supermarket · meat department assistant - supermarket · meat wrapper - grocery store · order picker · packer · price checker - grocery store · price clerk - retail · price marker - supermarket · produce clerk · retail shelf stocker · shelf stocker - retail · shelf stocker - supermarket · stock clerk - retail · stock handler - food store

Employment requirements

• Some secondary school education is usually required.