20012 Computer and information systems managers

What this occupation covers

Computer and information systems managers plan, organize, direct, control and evaluate the activities of organizations that analyze, design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. They are employed throughout the public and private sectors.

Official main duties

The NOC profile lists 6 main duties for this code.

• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies
• Develop and implement policies and procedures for electronic data processing and computer systems development and operations
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
• Control the budget and expenditures of the department, company or project
• Recruit and supervise computer analysts, engineers, programmers, technicians and other personnel and oversee their professional development and training.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 6 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 21311 Computer engineers (except software engineers and designers)
• 21230 Computer systems developers and programmers
• 00012 Senior managers - financial, communications and other business services
• 22220 Computer network and web technicians
• 21231 Software engineers and designers

Excluded from this code

• Computer and information systems professionals (See 2122 Computer and information systems professionals)
• Computer engineers (except software engineers and designers) (See 21311 Computer engineers (except software engineers and designers))
• Computer systems developers and programmers (See 21230 Computer systems developers and programmers)
• Computing services company president (See 00012 Senior managers - financial, communications and other business services)
• Local area network (LAN) manager (See 22220 Computer network and web technicians)
• Software engineers and designers (See 21231 Software engineers and designers)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

application development director - information technology (IT) · business systems manager · cloud architect manager · cloud engineering manager · cloud operations manager · cloud services manager · cloud solutions architect manager · communication systems design manager · computer and related services manager · computer application development manager · computer applications manager · computer department coordinator · computer development division head · computer facility manager · computer legacy systems manager · computer manager · computer networks manager · computer programs manager · computer software design manager · computer system operations manager · computer systems development manager · computer systems integration manager · computer systems manager · computerized information systems manager

Employment requirements

• A bachelor's or master's degree in computer science, business administration, commerce or engineering is usually required.
• Several years of experience in systems analysis, data administration, software engineering, network design or computer programming, including supervisory experience, are required.