62022 Accommodation, travel, tourism and related services supervisors

What this occupation covers

Accommodation, travel, tourism and related services supervisors supervise and coordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.

Official main duties

The NOC profile lists 7 main duties for this code.

• Coordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Hire and train staff in job duties, safety procedures and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

Do not copy these lines into your reference letter. The letter has to describe what you actually did, in your employer’s words. DUTYPROOF flags wording lifted from the NOC as something to review, and an officer reading a letter that mirrors the NOC reads it the same way.

What DUTYPROOF screens for

This is DUTYPROOF’s screening threshold, not IRCC’s decision. For this NOC, screening requires at least 2 of its 7 official duties to be evidenced in your own words, plus the required letter elements. IRCC asks that you performed the actions in the occupation’s lead statement and a substantial number of its main duties — so treat the duty coverage as the number that matters, not the badge.

Codes this one is confused with

The NOC profile names these itself. Choosing the wrong code of a look-alike pair is the most common way genuine work experience fails to establish eligibility.

• 60031 Accommodation service managers
• 62020 Food service supervisors

Excluded from this code

• Accommodation service managers (See 60031 Accommodation service managers)
• Food service supervisors (See 62020 Food service supervisors)

Job titles filed under this code

A title on this list does not by itself put your experience in this code — the duties in your letter decide that.

airline sales and service agents supervisor · assistant passenger service coordinator - railway · baggage handler supervisor · baggage porter supervisor · bell captain · casino dealer supervisor · casino pit boss · casino section head · casino shift manager · customer relations supervisor - casino · gaming tables supervisor · guest service supervisor - casino · head baggage porter · hotel clerk head · hotel clerk supervisor · hotel managing supervisor · lodging house managing supervisor · motel managing supervisor · night clerk supervisor - hotel · night supervisor - hotel · passenger service coordinator - railway · pit boss gaming · railway station clerk supervisor · reservations supervisor

Employment requirements

• Completion of secondary school is usually required.
• Completion of college courses related to the area supervised may be required.
• Experience in the occupation supervised is usually required.
• Casino gaming licences are usually required for all casino employees.